Reference

Your Privacy Policy Starts Here

wede388 keeps account, wallet, and lobby privacy rules in one clear place, so you know what we collect before you open your account.

DANA privacy contextOVO wallet recordsGoPay account checksQRIS payment logs
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wede388 Your Privacy Policy Starts Here
CONTACT PATHS

Reach Us About Your Privacy Choices

Privacy questions should reach the people who can see your account trail, not a generic inbox. Use the same contact path tied to your profile, include your registered phone or email, and tell us whether the question concerns cookies, payment records, login access, or a correction request.

Team online

Live Chat Privacy Desk

Open live chat from your account menu between 09:00 and 23:00 WIB. We ask for your registered phone or email before checking DANA, OVO, GoPay, or QRIS records linked to the privacy question.

Email Request Channel

Send privacy requests through the email shown after login when you need a written trail. Include your account ID, the date of the issue, and whether you want access, correction, or deletion where local law permits.

Account Menu Help

Use Profile > Security > Privacy Request on mobile web when you are already signed in. This route adds device context, so we can match the request to your last login without asking twice.

DATA CARE

How We Handle Account Privacy

Your privacy controls are tied to real account steps, not hidden behind vague wording. We use payment checks, device signals, cookies, and support logs only for the purposes stated in this policy.

Account Details

We collect the fields you provide during account opening, such as name, phone, email, and login credentials. These details help us identify you when you ask to update access or check wallet activity.

Payment Records

DANA, OVO, GoPay, and QRIS entries create references in your wallet history. We keep those references to match deposits, verify withdrawal requests, answer disputes, and trace errors without exposing full wallet credentials.

Device Checks

When you sign in from Android, iOS, or a browser, we record device type, IP region, and session timing. These signals help us spot unusual access and protect your account from unwanted entry.

Cookie Choices

Cookies keep your session active, remember language and display choices, and measure page errors. You can clear browser cookies, but you may need to sign in again before entering VIP Baccarat or Rocket Crash.

Retention Periods

We keep records only as long as needed for account service, dispute handling, fraud checks, and legal duties. When a record is no longer required, we remove or separate it from active account use.

Change Requests

If your phone, email, or name is wrong, contact us before making a wallet request. We may ask for recent login timing or a QRIS reference so the correction matches your account.

Privacy Questions Before You Join

These answers cover the privacy points we hear most before account opening and during wallet checks. They focus on your rights, the records we keep, how support verifies you, and what happens when you ask us to change or remove account details.

We collect the details you enter during registration, such as name, phone, email, and login credentials. We also create account records for wallet activity, support chats, device access, and game sessions tied to your profile.

We keep payment references so your wallet can be matched with deposits, withdrawals, refunds, and dispute checks. The record helps support confirm timing and method without asking you to share full app credentials.

Yes. Contact live chat or the email channel shown after login and state what you want to see or correct. We verify your account first, then handle access or correction where local law permits.

Cookies help keep you signed in, remember display choices, and detect page errors. If you clear cookies on Chrome or Safari, your privacy choice resets and you may need a fresh login session.

We share only what is needed to process or verify the payment route you choose. For example, a QRIS reference or wallet status may be checked so your account balance matches the transaction.

We compare device type, IP region, login timing, and account history. If the pattern looks different, support may ask for a recent payment reference or registered contact before helping with access.

Send the request through live chat or the logged-in email channel and include your account ID. We check pending wallet matters first, then remove or retain records only as required where local law permits.

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